Terms of Service

Last updated: August 27, 2026

Welcome to ShopOulala. The terms “we,” “us,” and “our” refer to ShopOulala. ShopOulala operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”). ShopOulala is powered by Shopify, which enables us to provide the Services.

These Terms of Service, together with any policies referenced in them (collectively, the “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully. They include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not access or use the Services.

Section 1 — Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the Services on devices you own, purchase, or manage.

To access or use certain parts of the Services, including purchasing products, you may be asked to provide information such as your email address and billing, payment, and shipping information. You represent that all information you provide is accurate, current, and complete and that you have the right to provide it.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 — Our Products

We make reasonable efforts to display and describe our products accurately. However, colors and product appearance may vary depending on your device, screen, settings, and lighting.

Product descriptions, prices, and availability may be changed at any time without notice. We reserve the right to discontinue a product or limit the quantity available to any person, geographic region, or jurisdiction, subject to applicable law.

Section 3 — Orders

When you place an order, you are making an offer to purchase. ShopOulala reserves the right to accept, decline, limit, or cancel an order for legitimate reasons, including suspected fraud, product unavailability, pricing errors, or restrictions on resale, to the extent permitted by law. An order is not accepted until we confirm acceptance and successfully process payment.

Please review your order carefully before submitting it. We may be unable to accommodate cancellation or modification requests after an order has been accepted or entered fulfillment. If we decline, change, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided with the order. Any refund owed will be issued to the original payment method.

Returns and exchanges are governed by our Refund Policy.

You represent that purchases are for personal or household use and not for unauthorized commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged will be the price displayed at the time the order is submitted and will appear in the order confirmation. Unless expressly stated otherwise, displayed prices may not include applicable taxes, shipping charges, customs duties, or import fees.

Promotions may be subject to separate terms. If separate promotion terms conflict with these Terms, the promotion terms will control for that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information and to update that information when necessary. You represent that you are authorized to use the payment method submitted and agree to pay all properly disclosed charges associated with your order.

Section 5 — Shipping and Delivery

Delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, severe weather, or events outside our reasonable control.

If your order is lost, damaged, defective, or incorrect, contact us promptly at shopoulala.com@gmail.com so we can investigate and help resolve the issue in accordance with our Refund Policy and applicable law.

Section 6 — Intellectual Property

The Services, including our store branding, text, graphics, designs, images, video, audio, and arrangement of content, are owned by or licensed to ShopOulala and are protected by applicable intellectual-property laws. Third-party product names, trademarks, images, and other materials remain the property of their respective owners.

These Terms allow you to use the Services for personal, noncommercial purposes only. Except as permitted by law or with our prior written consent, you may not reproduce, distribute, modify, publicly display, republish, download, store, transmit, sell, or exploit material from the Services.

The ShopOulala name, logo, product names, designs, and slogans may be trademarks of ShopOulala or its licensors. Shopify’s name, logo, product names, designs, and slogans are trademarks of Shopify. You may not use another party’s trademarks without authorization.

Section 7 — Optional Tools

We may provide access to tools or services supplied by third parties that we do not control or monitor. These tools are provided “as is” and “as available,” without warranties, representations, or endorsement from us, to the fullest extent permitted by law.

Your use of optional third-party tools is at your discretion and may be subject to the third party’s terms and privacy policies. We may introduce new features, tools, and resources, and those additions will be considered part of the Services and subject to these Terms.

Section 8 — Third-Party Links

The Services may contain links to websites, content, tools, or services operated by third parties. We are not responsible for examining or evaluating third-party content, accuracy, policies, products, or services.

If you access a third-party website or purchase a third-party product or service, you do so subject to that third party’s terms and policies. Please review them carefully before completing a transaction. Questions or complaints regarding a third party’s products or services should be directed to that third party.

Section 9 — Relationship With Shopify

ShopOulala is powered by Shopify, which enables us to provide the Services. However, sales and purchases made through our store are made directly with ShopOulala. By using the Services, you acknowledge that Shopify is not responsible for any aspect of a sale between you and ShopOulala, including injury, damage, or loss resulting from purchased products or services. To the fullest extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with ShopOulala.

Section 10 — Privacy

Personal information collected through the Services is handled according to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy.

Because Shopify hosts the Services, Shopify collects and processes certain information about your access to and use of the Services to provide and improve them. Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside your country. Please review our Privacy Policy for more information about how personal information is collected, used, and shared.

Section 11 — Feedback and Reviews

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, images, videos, or other content (“Feedback”), you grant ShopOulala a nonexclusive, worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, translate, and display that Feedback for operating, improving, and promoting the Services, subject to applicable law.

You represent that you own or have the necessary rights to provide the Feedback, that you have disclosed any compensation or incentive connected to it, and that the Feedback does not violate these Terms or another person’s rights.

We may monitor, edit, or remove Feedback that we reasonably believe is unlawful, abusive, defamatory, obscene, misleading, fraudulent, infringing, or otherwise objectionable. We are not obligated to keep Feedback confidential, pay compensation for it, or respond to it.

You may not use a false email address, impersonate another person, mislead us about the origin of Feedback, or transmit malware. You are responsible for the Feedback you submit and its accuracy.

Section 12 — Errors, Inaccuracies, and Omissions

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We may correct errors, update information, or cancel affected orders at any time, including after an order is submitted, subject to applicable law. If we cancel a paid order, we will issue any refund owed to the original payment method.

Section 13 — Prohibited Uses

You may use the Services only for lawful purposes. You may not use the Services to:

• Violate any applicable law, regulation, or ordinance;

• Infringe intellectual-property, privacy, publicity, or other rights;

• Harass, threaten, abuse, defame, intimidate, or harm another person;

• Submit false, fraudulent, deceptive, or misleading information;

• Distribute spam, chain letters, unauthorized advertising, or similar solicitations;

• Impersonate another person or entity;

• Upload malware or code intended to disrupt the Services;

• Collect or track another person’s personal information without authorization;

• Reproduce, scrape, extract, sell, resell, or exploit the Services without authorization; or

• Interfere with or bypass security, access controls, robot-exclusion measures, or other restrictions.

We may suspend or terminate access if we reasonably determine that these Terms have been violated.

Section 14 — Automated Agents

This section applies if you deploy or enable software that takes autonomous or semi-autonomous actions on behalf of a person or entity (an “Agent”) to access or interact with the Services.

An Agent must accurately identify itself, comply with our technical requirements, and not conceal that its activity is automated. An Agent may not mimic human behavior to evade controls, circumvent CAPTCHAs or access restrictions, misrepresent itself as human, or continue accessing the Services after being instructed to stop.

We may use reasonable technical measures to limit or control how Agents access and interact with the Services.

Section 15 — Termination

We may suspend or terminate your access to all or part of the Services if you violate these Terms, misuse the Services, create legal or security risk, or where otherwise permitted by law. You remain responsible for amounts properly due through the effective date of termination.

Provisions that by their nature should survive termination will remain in effect, including provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, severability, governing law, and privacy.

Section 16 — Disclaimer of Warranties

To the fullest extent permitted by law, the Services and products offered through them are provided “as is” and “as available,” except for any express warranties or protections stated in our policies or required by law.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free. Information made available through the Services is provided for general informational purposes, and we do not guarantee that all information will always be complete, current, or error-free.

Some jurisdictions do not allow certain warranty exclusions. Nothing in these Terms excludes or limits a warranty, consumer right, or remedy that cannot legally be excluded or limited.

Section 17 — Limitation of Liability

To the fullest extent permitted by law, ShopOulala and its affiliates, partners, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from use of the Services or products purchased through them.

Where liability cannot legally be excluded, our liability will be limited only to the maximum extent permitted by applicable law. Nothing in these Terms excludes or limits liability that cannot legally be excluded, including any mandatory consumer rights or remedies.

Section 18 — Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless ShopOulala, Shopify, and our respective affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable legal fees arising from your material breach of these Terms, violation of applicable law, violation of another person’s rights, or misuse of the Services.

We will provide reasonable notice of an indemnifiable claim. We may control the defense and settlement of the claim, provided that we will not agree to a settlement imposing a nonmonetary obligation on you without your reasonable consent. You agree to cooperate with the defense of the claim.

Section 19 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed to the minimum extent necessary. The remaining provisions will remain valid and enforceable.

Section 20 — Waiver and Entire Agreement

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms and the policies or operating rules posted through the Services constitute the entire agreement between you and ShopOulala concerning the Services and supersede prior agreements or communications concerning the same subject.

Section 21 — Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may transfer or assign these Terms and our rights and obligations as part of a merger, acquisition, sale of assets, corporate reorganization, or similar transaction, or as otherwise permitted by law.

Section 22 — Governing Law

These Terms and any separate agreements through which ShopOulala provides the Services are governed by the laws of the State of Washington, United States, without regard to conflict-of-law principles. Subject to any rights you have under applicable consumer law, the state and federal courts located in Washington will have jurisdiction over disputes arising from these Terms or the Services.

Nothing in this section deprives a consumer of mandatory protections or the right to bring a claim in another court where applicable law requires it.

Section 23 — Headings

Headings are included for convenience only and do not limit or otherwise affect these Terms.

Section 24 — Changes to These Terms

You may review the current version of these Terms on this page at any time. We may update these Terms by posting a revised version to the website. Where required by law, we will provide notice of material changes and state when they take effect. Continued use of the Services after the effective date of revised Terms constitutes acceptance of those changes to the extent permitted by law.

Section 25 — Contact Information

Questions about these Terms may be sent to:

ShopOulala
Email: shopoulala.com@gmail.com
Website: https://shopoulala.com